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Desktop Support Engineer

PrajTech – Managed IT Services

3 - 5 years

Pune

Posted: 27/12/2025

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Job Description

Job Opening: Desktop Support Engineer Full-Time (On-Site), Pune

We are seeking a skilled and proactive Desktop Support Engineer to join our team in Pune . This is a full-time, on-site role ideal for candidates who excel in troubleshooting and providing hands-on IT support.

Roles & Responsibilities:

  • Provide day-to-day technical support for desktop computers, laptops, and related peripherals
  • Troubleshoot and resolve hardware, software, and network issues
  • Offer effective printer setup, configuration, and troubleshooting support
  • Install, configure, and upgrade operating systems and applications
  • Perform regular maintenance and repair of computer hardware
  • Manage user accounts, access permissions, and basic IT administrative tasks
  • Ensure systems run efficiently and securely with timely updates and patches
  • Collaborate closely with the IT team to maintain consistent system performance
  • Log support requests, track issues, and ensure timely resolution
  • Assist with IT asset management and inventory updates

Requirements:

  • Bachelors degree or diploma in IT/Computer Science (preferred)
  • 13 years of experience in desktop or technical support
  • Strong knowledge of Windows OS, MS Office, and common applications
  • Familiarity with computer hardware, printers, and basic networking
  • Good problem-solving skills and customer-focused approach
  • Ability to work independently and handle multiple tasks

Job Location: Pune (On-Site)Employment Type: Full-Time

How to Apply

Interested candidates can share their resumes at

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