Desktop Support Engineer | 3 TO 5 Years | Bangalore
Capgemini
5 - 7 years
Bengaluru
Posted: 11/08/2025
Job Description
Job Description
We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests.
Primary Skill
s3–5 years of experience in L2 desktop support or IT service desk roles.Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler).Experience with remote support tools and secure access protocols.Familiarity with ticketing systems and SLA-driven environments.Excellent communication and documentation skills.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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