At Clinikally, we're not just a platform; we're building the future of personalized dermatology and haircare in India, blending cutting-edge AI with expert care. Backed by leading global investors and having served over 3 million Indians in just 3.5 years, we're on an exhilarating growth trajectory, and we're looking for a sharp, driven to jump in, own key initiatives, and help us scale.

About the Role

We are looking for a Desktop Support Executive to support IT infrastructure, user operations, and network management across multiple office locations. The role involves handling day-to-day IT support, maintaining systems, and ensuring smooth functioning of IT operations across the organization.

Key Responsibilities

Strong knowledge of desktop and laptop troubleshooting (Windows and basic Mac support)
Ability to handle end-user IT issues related to systems, email, printers, and network connectivity
Experience in software installation, system formatting, and operating system configuration
Basic understanding of LAN, Wi-Fi, routers, and switches troubleshooting
Ability to install and troubleshoot printers, scanners, and other office IT devices
Basic knowledge of CCTV installation, monitoring, and troubleshooting
Understanding of antivirus, system updates, and endpoint security basics
Knowledge of Google Workspace

Additional Preferred Skills

Basic knowledge of NAS backup systems
Understanding of network cabling and patching
Experience with attendance machines / biometric devices

Location: Sector 44, Gurgaon

Website: https://www.clinikally.com/

Instagram: www.instagram.com/clinikallyofficial/

Desktop Support Administrator

Clinikally (YC S22)

Job Description

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