Desktop Configuration Engineer
TCS
5 - 15 years
Bengaluru
Posted: 15/10/2025
Job Description
| Locations : Bangalore/Kochi/Pune/Kolkata Job Summary: A desktop configuration specialist who engineers, processes, and maintains the services required to build, maintain, and support Windows and MacOS devices, through both legacy and cloud based methods. Analytical/Decision Making Responsibilities: • Ability to identify potential points of failure, pain points, bottle necks, and design and implement solutions to alleviate/automate them. • Assists team lead in classifying and prioritizing issues related to products they manage. • Provides recommendations and analytical expertise on requests raised by projects, and challenges these requests if necessary. • Proven ability to identify and coordinate resolutions of issues affecting a sub-area/area/global regions Knowledge and Skills required: • Knowledge of IT Operations • Familiarity with ServiceNow or generalized ticking of incident, problem, and change management processes and procedures • Knowledge of Windows Desktop OS's and corresponding management tools (GPMC, SCCM, and Intune) • Administrative knowledge MacOS and corresponding management tools (Jamf / Intune) • Knowledge of modern OS light touch deployment methodologies (Autopilot & DEP) • Troubleshooting skills of OPP, IE/Edge, Chrome, Windows, MacOS, Skype, and OneDrive • Fundamental understanding of network concepts (PAC Files, DNS, DHCP, Firewalls, and Proxies) • Scripting experience in PowerShell and Bash • Fundamental understanding of both application and machine virtualization products • Strong interpersonal, client service, communications, and project management skills • Ability to work under pressure and independently in a crisis situation • The ability to work effectively work and team with clients, management, and staff members who are geographically dispersed. • Generalized understanding of Azure AD, and MS cloud offerings • The ability to document processes and fixes. • The ability to read, write, and understand the English language Experience: • Approximately 6 years of Windows desktop management/engineering experience • Approximately 3 years of experience in MacOS management/experience Education: • Ideally a bachelor's degree in engineering, computer science, or a related discipline • A certification, trade school degrees, or a solid work history will be considered if such a degree has not been obtained |
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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