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Deputy Vice President (UX) for State Bank of India

T&M Services Consulting Pvt Ltd

5 - 7 years

Mumbai

Posted: 29/01/2026

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Job Description

Position : Deputy Vice President (UX) for State Bank Of India


Last Date to apply is

Age (As on ): Minimum- 36 Years Maximum- 44 Years


Contract Period: 5 Years


Basic Qualification(As on )

Bachelor of Design/ B.Tech/ B.E. in Computer Science/ Computer Science & Engineering/ Software Engineering/ Information Technology/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines with minimum 50% score.

or MCA

or

M. Tech/ M. Sc in Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines.

(From a University/ Institution/ Board recognized by Govt. Of India/ approved by Govt. Regulatory Bodies).


OTHER QUALIFICATION (AS ON )

Mandatory Certifications: (Valid as on )

Anyone of the UX certifications:

- Human Factors International (HFI): Certified Usability Analyst (CUA)

- Human Factors International (HFI): Certified Experience Analyst (CXA)

-Nielsen Norman Group (NNG): UX Certification:

- Interaction Design Foundation (IDF): UX Design Certification

- Google UX Design Professional Certificate


WORK EXPERIENCE (POST-BASIC QUALIFICATION) (AS ON )

Mandatory:

Minimum Experience : 12 Years experience in e-Commerce/ Banking Industry/ Fintech Company/ Information Technology or a consumer-facing company.

Relevant Experience: Out of 12 Years, at least 5 years of experience in User Experience (UX).


SPECIFIC SKILLS

i. Good knowledge of UX Design software (e.g. Figma, Adobe XD etc.)

ii. Good to have basic coding knowledge (HTML, CSS, JavaScript)

iii. Ability to interpret data, identify trends, and use insights to improve the user experience.

iv. Understanding the business context, goals, and metrics is crucial for aligning UX with business objectives.


Job Profile

Work with UX CoE Head in day-to-day functioning of UX CoE

Integrate user-centricity across product development cycles by integrating research, prototyping, testing, and feedback loops using agile methodology.

Oversee periodic UX reviews, audits, and benchmarking exercises against industry best practices and regulatory benchmarks.

Take initiatives to imbibe the bank wide UX mindset through workshops, seminars etc..

KRAs:

Annually review and update design system as per latest industry trends and get the changes

approved from the appropriate authority.

Review visual design / prototype of new proposed digital journey or enhancement in existing

journeys to ensure that these are aligned with Banks design system.

Engage UX CoE with UAT & CUG testing proposed new journeys or enhancements in existing

journeys with respect to visual design / prototype.

Analyze app/website related user feedback received from different channels from UI/UX

perspective.

Suggest enhancements to UI/UX issues to respective BUs/Departments and keep engaged with

BUs/Departments till closure.

Facilitate cross-vendor design standardization.

Maintain vendor/partner dashboards and quality scorecards.

Support vendor-led innovation sprints under UX CoE guidance


Annual CTC Range : Up to Rs 60 Lacs (Fixed Pay 90% of CTC ; Variable Pay 10% of CTC)

Annual Increment Band: Up to 10%


Contact : Sonali on /

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