Deputy Manager - Site Merchandising Planning and Operations
TATA Cliq
0 - 0 years
Mumbai
Posted: 30/06/2025
Job Description
Job Description
Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.
At CLiQ:
• We obsess over customer delight.
• We are out there to find an alternate way of doing e-commerce.
• We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.
• We believe in Uncomfortable Transparency.
• We will always be respectful, empathetic, and caring about the well-being of our teams.
• we encourage experiments and creativity in Technology.
• We develop and use technology to enhance day-to-day life and have a positive impact on customers.
• We encourage experiments and creativity in Technology.
We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all”
Responsibilities
Responsibilities
Own end to end content and promotional calendar leveraging festivals, important days, sale events, new launches and seasonal relevant events for category, brand, product discovery.
Own planning to drive sales and discovery of categories, drive CTR, product views with the goal of increasing customer engagement
Partner closely with cross functional business, merchandising ops and design teams and own the daily planning and refresh of homepage across all channels
Partner closely with cross functional business, merchandising ops and design teams and own the daily planning and refresh of homepage across all channels
Own design, scheduling, testing and personalization plans. Build, maintain, analyze and communicate performance reports. Recommend and implement optimizations based on learnings and insights
Understand customer segmentation and engagement metrics to plan and execute BAU, big events, and adhoc campaigns and play a pivotal role in increasing CTRs and customer engagement
Skillset
Skillset
Understanding of HTML, XML, and Excel skills with an understanding of web development
Entrepreneurial and creative spirit, ability to try different things with minimal direction
Experience with web/mobile analytics programs i.e, Site Catalyst, Google Analytics and quick learner
Relevant merchandising experience in an ecommerce industry
Basic Qualification
Graduation/MBA
6+ experience in digital merchandising or online marketing
Strong organizational and communication skills, with proven ability to handle multiple projects and deliver results
Ability to prioritize workload and deliver results against multiple deadlines in a fast-paced setting
Strong data centricity and analytical capabilities to understand and mine the data and make content and business decisions.
About Company
TATA Cliq is an Indian e-commerce platform owned by the Tata Group, offering a wide range of products including fashion, electronics, and home essentials. Known for its "phygital" (physical + digital) model, it blends online shopping convenience with in-store experiences.
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