Deputy Manager - Risk And Loss Mitigation

HDFC ERGO

2 - 6 years

Ludhiana

Posted: 25/06/2025

Job Description

Role & Designation: Deputy Manager


Grade: JM2-A


About the role:


· Procure court/police papers from various dist.

· Start working after accident and try to stop IV implantation

· Mystery shopping against FAKE policy, if required

· Prevents reputational losses & financial losses to company by internal/external entities indulging in fraudulent practices.

· Ensures optimum productivity through trigger-based intimation.

· Assist claims and legal team in identification & eradication of frauds.

· Responsible for filing police complaints & leading evidence.

· Updates referral triggers to maximize fraud eradication.

· Reduces loss ratio by increasing success ratios.

· Develops new techniques for investigation (forensic / biometric).

· Implementation of strategic projects.



What you’ll do:


· Visit to Police stations for Police complaints and procure accident details.

· Visit to MACT court location for evidence in court on weekly basis.

· Visit to Insured / Driver / Claimant location with vendor for verification on weekly basis.

· Team Handling of 15 to 20 vendors by conducting structured review on weekly basis.

· Carries out fraud analytics to identify fraud prone areas and provides MIS on monthly basis..

· Designs & delivers fraud training programs to investigators for effective investigation on quarterly basis.

· Re-engineers process to reduce investigation TAT and investigation cost on quarterly basis.

· Provide detailed feedback on open or proposed cases through self investigation.


What you’ll need:


· Any LAW Graduate.

· Additional Qualification: Masters in Forensic Science.

· 2+years of experience.

· Read & understand Hindi, English, language.

· Well versed with Ms Excel, Word, Power Point & tech savvy.

· Good written & Oral communication skills.

· Handle Third party claims.

· Ready to join in 30 days.

About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).