Deputy Manager - Quality Control

Role Summary:

The incumbent will be responsible for managing end-to-end Quality Control activities at the factory, ensuring robust quality systems, zero-defect culture, and compliance with internal and regulatory standards.

Key Responsibilities:

• Ensure standard QC procedures for RM/PM/Bulk/FG sampling and release are followed as per AQL, specs & analytical protocols.
• Audit and manage BPR, IPQC & QC documentation. Implement CAPA for non-conformance.
• Strengthen in-process checks and support plant teams in incident mapping & resolution.
• Drive improvement in QACI, QRI & QMS metrics; generate and publish QC MIS reports.
• Manage disposition of rejected/non-conforming materials and ensure traceability.
• Maintain specifications, shade cards, artworks, and coordination with related teams.
• Conduct trials for NPDs and changes; ensure protocol-based evaluation and implementation.
• Perform risk audits (unit/supplier), recommend CAPAs and follow-up.
• Train QC/shopfloor teams on SOPs, systems, audits, and process controls.
• Support root cause analysis, CAPA, FMEA, and shopfloor troubleshooting.
• Lead Quality initiatives like Kaizens, Six Sigma projects, complaint reduction drives.

Qualifications & Experience:

Education: M.Sc. Chemistry (mandatory) ISO Lead Auditor / Six Sigma certification preferred

Experience: 810 years in FMCG QC, including 56 years in factory team leadership Hands-on with ISO, audits, NPD, validations, SAP QM, SOPs, risk/process audits Experience in complaint investigation, CAPA, and supplier quality systems

Other Requirements

Strong analytical & documentation skills

Ability to lead cross-functional teams

Proficiency in SAP-QM (preferred)