Deputy Manager - Quality Control

Role Summary:

The incumbent will be responsible for managing end-to-end Quality Control activities at the factory, ensuring robust quality systems, zero-defect culture, and compliance with internal and regulatory standards.

Key Responsibilities:

1. Ensure standard QC procedures for RM/PM/Bulk/FG sampling and release are followed as per AQL, specs & analytical protocols.
2. Audit and manage BPR, IPQC & QC documentation. Implement CAPA for non-conformance.
3. Strengthen in-process checks and support plant teams in incident mapping & resolution.
4. Drive improvement in QACI, QRI & QMS metrics; generate and publish QC MIS reports.
5. Manage disposition of rejected/non-conforming materials and ensure traceability.
6. Maintain specifications, shade cards, artworks, and coordination with related teams.
7. Conduct trials for NPDs and changes; ensure protocol-based evaluation and implementation.
8. Perform risk audits (unit/supplier), recommend CAPAs and follow-up.
9. Train QC/shopfloor teams on SOPs, systems, audits, and process controls.
10. Support root cause analysis, CAPA, FMEA, and shopfloor troubleshooting.
11. Lead Quality initiatives like Kaizens, Six Sigma projects, complaint reduction drives.

Qualifications & Experience:

Education: M.Sc. Chemistry (mandatory) ISO Lead Auditor / Six Sigma certification preferred

Experience: 810 years in FMCG QC, including 56 years in factory team leadership Hands-on with ISO, audits, NPD, validations, SAP QM, SOPs, risk/process audits Experience in complaint investigation, CAPA, and supplier quality systems

Other Requirements

Strong analytical & documentation skills

Ability to lead cross-functional teams

Proficiency in SAP-QM (preferred)