Deputy Manager - Inhouse Surveyors
HDFC ERGO
4 - 11 years
Pune
Posted: 25/06/2025
Job Description
About the role:
Survey and Loss assessment of damage vehicle.
Process claims with the prescribed TAT of the company.
Coordination with Insured, workshops and internal stakeholders.
Ensure high levels of quality and efficiency.
Customer centric approach with minimum customer complaints.
(Mention key responsibilities for the role)
What you’ll do:
CPL Score (Targets on different parameters related to claim assessment
Work Approval TAT
Bill to Payment TAT
Discrepancy reduction
VOC (Customer complaints)
What you’ll need:
B.E. in Mechanical / Automobiles with minimum 1 year experience
Diploma . in Mechanical / Automobiles with minimum 1 year experience
ITI with minimum 3-5 yrs experience
Candidate should have worked in Motor claims department of any insurance company or
Should be from a workshop background working in Bodyshop department,
For TW requirement candidate should be working in TW bodyshop department.
For Female candidates we can also look for graduates with an experience or background of Motor claims.
Person should be sincere, with high integrity and ownership level, good interpersonal skills with an eye for detail.
Candidates with IRDA surveyor license preferred although it is not a prerequisite.
About Company
HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.
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