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Deputy Manager - Customer Experience Management

HDFC ERGO

5 - 8 years

Mumbai

Posted: 25/06/2025

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Job Description

Required for Band

  • M or M1

Brief of the role

  • Required suitable candidate having exposure to Indian Motor insurance industry with knowledge of various policy coverages.
  • Candidate should be having at least 6-7 years’ experience (for DR) and 12-15 years’ experience (for TL) in insurance industry handling technical motor claims.
  • Candidate with workshop technical experience or surveyor assessment methodology along with insurance preferred
  • Candidates with exposure in Insurance Companies handling motor claims assessment, survey, scrutiny & audit preferred
  • Candidates for Automobile/ Mechanical engineering would be preferred.


About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

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