Job Description

Key Responsibilities

1. Infrastructure & Facility Management

Manage Pan-India office infrastructure, including HO and regional offices

Oversee office fit-outs, renovations, refurbishments, and space optimization projects

Ensure effective functioning of HVAC, electrical systems, fire safety, access control, security, housekeeping & pantry services

Conduct periodic facility audits and ensure compliance with safety and statutory norms

2. Office Administration

Ensure seamless day-to-day office operations across locations

Implement and monitor admin SOPs, policies, and service-level benchmarks

Manage assets, inventory, AMC renewals, and asset lifecycle tracking

Drive digitization of admin processes and MIS systems

3. Vendor Management

Empanel, negotiate, and manage facility, housekeeping, security, travel, transport, and service vendors

Track vendor performance through SLAs and KPIs

Handle cost control, billing validation, invoice processing, and dispute resolution

Support annual budgeting and quarterly cost reviews

4. Travel & Event Support

Oversee employee travel management (domestic & international coordination support)

Ensure compliance with travel policies and cost optimization

Plan and execute corporate events, townhalls, employee engagement activities, and leadership meetings

Coordinate logistics, vendors, and on-ground execution for events

5. Stakeholder Management

Act as a single point of contact for internal stakeholders (Leadership, HR, IT, Finance)

Liaise with landlords, developers, building management, and government authorities

Handle escalations professionally and ensure quick resolution across locations

6. MIS & Reporting

Prepare and present monthly MIS dashboards covering:

o Facility performance

o Cost & budget tracking

o Vendor SLAs

o Travel & event spends

Provide actionable insights for decision-making.

7. Compliance & Governance

Ensure adherence to local statutory requirements, fire NOCs, insurance, licenses, and audits

Support internal & external audits related to admin and facilities.

Deputy Manager - Administration