Introduction
We are looking for a Delivery Leader with deep expertise in Record-to-Report (RTR) and working knowledge of Procure-to-Pay (PTP) processes, especially in the context of Fixed Assets, GL, & Balance Sheet Reconciliations. The role requires strong delivery and people management skills, experience in a client-facing environment, and a track record of driving operational excellence in shared services or BPO settings.
Your role and responsibilities
- Lead end-to-end delivery for the account, including RTR and PTP - month-end close, journal entries, balance sheet reconciliations, intercompany, and financial reporting, Invoice processing, Exceptions and payments
- Oversee Fixed Assets accounting, capital projects, and construction work-in-progress (CWIP) processes, ensuring compliance with GAAP and client policies
- Provide support and governance on PTP-related touchpoints that intersect with RTR (e.g., accruals, asset capitalization, vendor payments)
- Serve as the primary delivery interface for the client, maintaining strong relationships with key stakeholders
- Manage a team of F&A professionals across locations, ensuring service levels, KPIs, and client satisfaction metrics are met
- Drive continuous improvement, standardization, and automation initiatives in partnership with transformation and technology teams
- Provide thought leadership on accounting best practices and contribute to strategic decision-making in the F&A tower
- Manage audits (internal and external), ensuring timely responses and adherence to control frameworks
- Ensure robust people management, including team development, career planning, and performance management
- Collaborate with IBM internal teams and client-side controllers to resolve escalations and ensure delivery stability
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- 15–20 years of total experience in Finance & Accounting BPO/shared services
- Strong hands-on and leadership experience in Record-to-Report (RTR) processes
- Working understanding of PTP, especially in relation to invoice accruals, asset capitalization, and project spend
- Solid exposure to Fixed Assets accounting and Construction Accounting (including CWIP handling)
- Demonstrated experience in client-facing roles and stakeholder management
- Proven people leadership experience managing large, diverse F&A teams
- Proficiency in SAP or other major ERPs
- Strong analytical, communication, and problem-solving skills
- Experience with controls and compliance frameworks (e.g., SOX, internal audit, external audit support)
Preferred technical and professional experience
- CA, CWA, or MBA in Finance (preferred but not mandatory)
- Experience working with utilities or energy sector clients
- Exposure to automation tools (e.g., BlackLine, Alteryx, Celonis, or similar) is a plus