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Deputy Branch Manager-BRANCH BANKING-Relationship Management

Kotak Mahindra Bank

5 - 10 years

Mumbai

Posted: 29/10/2025

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Job Description

We are looking for a dynamic and results-driven Deputy Branch Manager to lead and support the branch’s sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively. Responsibilities: Lead a team of Relationship Managers and Senior Branch Relationship Managers Drive sales of CASA, third-party products (TPP), and asset products through the team Ensure consistent customer coverage, engagement, and retention Monitor and enhance team productivity across assigned channels Foster a culture of service excellence and customer-centricity Support team members in achieving individual and branch-level business goals

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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