Deputy Branch Manager
Yes Bank
5 - 12 years
Bengaluru
Posted: 4/22/2025
Job Description
Responsibilities/
Job Description
Job Description:
The person will be responsible for smooth day to day operations of the cash
and non cash activity through active coordination and execution of the core
tasks i.e. teller activities, efficient cash management including handling of
cash vendor, cash offload & indent, Internal GL account reconciliation etc.
Effectively represent the Bank to all retail banking & prospective customers
while efficiently & effectively performing the Service role as outlined by the
Bank
Job Responsibilities:
Cash Management & Operations:
✓ Responsible for efficiently managing the cash operations (receipt &
payment) across the counter including ATM replenishment, doorstep & CMS
cash management and EOD cash balances.
✓ Responsible for effectively managing & keeping the overall cost of cash to
minimum.
✓ Well versed with the RBI regulations on counterfeit currency, note
exchange rules and management of soiled & mutilated notes, security
features of currency notes.
✓ Handle and monitor large volume of cash on daily basis
✓ Responsible for management, custody and issuance of secured stationary
including FCY stationary
✓ Well versed with clearing settlements, CTS processing, domestic & foreign
remittances & guidelines.
✓ Generate, review and responsible for various MIS reports as applicable
including BJR, Cash Transaction Report, Instrument Issued & Cancelled
Report, Suspense Monitoring, Large Transactions Report etc.
✓ Awareness of administrative regulation impacting cash & remittances.
Customer Service:
✓ To meet & exceed customer expectations with superior customer service.
✓ Responsible for handling & processing customer enquiries and
instructions within prescribed TATs, thus ensuring that the Bank’s delivery
standards in achieving total customer satisfaction are met.
Branch Administration:
✓ Ensure that there are Nil write –offs / P & L hits on account of operating
errors
✓ To diligently follow guidelines/process notes issued by the bank in respect
branch operations/teller function/clearing operations etc as the case may be.
✓ Support branch and other business units in preparation of any audit
related deliverables and attend to any audit findings and resolve them
immediately
✓ Act as an effective back up in the absence of peers handling other processes
within the same team
✓ Responsibility of voucher management including storage and offload to
vendor.
HR Practices:
✓ Recruit, define goals, motivate, coach & develop the reporting staff and
colleague
✓ Ensure timely escalation and constructive feedback on issues impacting
business and possible solutions to address the concerns
Qualifications, Experience & Skills:
Qualifications:
✓ Graduate/Post graduate from recognized university/premium business
schools
✓ AMFI/NCFM/IRDA certifications will be an added advantage
Experience:
✓ At least 5-6 years of overall experience in Teller Operations (Cash & Non_x0002_Cash transactions) with min. 2 year of experience as an authorizer &
custodian in a high transacting branch (in CA centric branch/business
catchments)
✓ Should have a prior experience of handling cash churn to the tune of Rs.
6-7 Cr per day at Bank branches
✓ Working experience with Currency Chest will be an added advantage
✓ Proficient in understanding operating system, transaction
sensitivity & operating & regulatory guideline
✓ Strong product and Core Banking System knowledge
Essential Competencies & Skills:
✓ Strong written and verbal communication skills in English, Hindi & one
local language
✓ Fairly good knowledge of RBI/FEMA/ICC/UCP rules as applicable
✓ Strong decision making, self-initiative and ability to address complex
client situations
✓ Conversant with MS Office
✓ Sensitive to issues of confidentially and compliance
✓ Solution driven, strong interpersonal skills, ability to work in teams,
flexibility to adapt to evolving business needs
About Company
Yes Bank is a private Indian bank offering retail, corporate, and digital banking services. After undergoing financial restructuring, it’s focused on stability and growth. The bank provides various services including loans, deposits, and digital payments.
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