Deputy Area Manager - Debt Management Services - Consumer, Consumer - FLOW PL, Consumer Flow PL - Bucket 1
Bajaj Finserv
0 - 0 years
Delhi
Posted: 08/05/2025
Job Description
| Job Purpose | The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. |
| Duties and Responsibilities | Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. |
| Required Qualifications and Experience | Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. |
About Company
Bajaj Finserv is a leading non-banking financial company (NBFC) in India, offering a wide range of financial services, including loans, insurance, investments, and wealth management. It operates through subsidiaries such as Bajaj Finance, Bajaj Allianz Life Insurance, and Bajaj Allianz General Insurance. The company is known for its consumer finance products, including personal loans, home loans, and business loans, as well as its digital lending and investment solutions. Headquartered in Pune, Bajaj Finserv focuses on technology-driven financial services to enhance customer experience and accessibility.
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