Deployment & Training Chef – Post Sales

Job Title: Deployment & Training Chef Post Sales

Department: Techno Commercial / Customer Experience

Company: On2Cook India Private Limited

Location: As per deployment requirement (Travel involved)

About On2Cook

At On2Cook India Private Limited, we are revolutionizing kitchens globally by combining microwave and induction technologies into the worlds fastest cooking device. Our AI-based connected cooking platform enhances efficiency, preserves nutrition, and integrates smart kitchen management.

Role Overview

The Deployment & Training Chef will play a critical role in the post-sales customer journey. This is not a sales position. The role focuses on client training, product deployment, technical demonstration, and customer experience enhancement after successful device installation.

The objective is to ensure customers fully understand, adopt, and effectively utilize the On2Cook device.

Key Responsibilities

1. Post-Sales Deployment & Setup

Support installation and deployment of On2Cook devices at client locations.

Ensure proper device configuration and readiness before handover.

Conduct live product trials to ensure operational clarity.

2. Client Training & Demonstration

Conduct structured training sessions for:

Restaurant staff

Cloud kitchens

Hotels

Institutional kitchens

Educate users on:

Device functionality

Cooking techniques

Safety protocols

Maintenance guidelines

Ensure clients can independently operate the device post-training.

3. Experience Center Training

Conduct live demonstrations at On2Cook Experience Centers.

Train walk-in customers and partners on:

Technical features

Speed & efficiency benefits

Recipe execution

Represent the brand professionally during demos and events.

4. Technical & Product Knowledge

Explain core technical aspects of the device in a simplified manner.

Coordinate with R&D and Technical teams for advanced queries.

Provide structured feedback from customers to improve product performance.

5. Customer Experience & Support

Act as a post-sales brand ambassador.

Ensure smooth onboarding and high customer satisfaction.

Address operational challenges during early usage.

Maintain training reports and documentation.

Eligibility Criteria

Experience: 23 years in culinary operations / kitchen training / product demonstration.

Experience in hotels, QSR, cloud kitchens, or commercial kitchens preferred.

Prior exposure to kitchen equipment training is an advantage.

Skills Required

Strong culinary fundamentals.

Ability to conduct live demonstrations confidently.

Basic understanding of kitchen equipment technology.

Excellent communication and presentation skills.

Willingness to travel as per deployment requirements.

Structured, disciplined, and customer-focused approach.

Key Differentiator

This is a Post-Sales & Customer Experience Role

Not a Sales or Target-based Profile

Why Join On2Cook?

Be part of a disruptive food-tech innovation.

Exposure to commercial kitchens across India.

Opportunity to work closely with R&D and product innovation.

High visibility role impacting customer satisfaction and retention.