Demand Planning Team Leader

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Job Description:

About Us:

The Global Supply Chain Function is establishing a Business Technology Centre (BTC) with a primary hub in Pune, India, and a secondary hub in Kuala Lumpur, Malaysia, to support Asian markets. This new global organization focuses on customer-centric design, digitalisation, and integration across geographies and supply chain functions. It strives to create an end-to-end digital supply ecosystem, driving standardisation, enabling data-driven decisions, and improving responsiveness to business and customer needs.

The Demand Planning Team Leader will supervise a team of demand planners, supporting daily operations and team development, while fostering a collaborative environment and driving continuous improvement. Key responsibilities include generating and supervising market-specific demand plans, handling forecasting accuracy and bias, and serving as the initial customer concern point for planning issues.

Using the Kinaxis digital planning tool, the Team Leader will combine system-generated data with local market insights to develop accurate demand forecasts. They will collaborate closely with regional commercial teams, applying strong analytical and statistical skills to identify trends and improve forecast accuracy. Experience with planning tools (e.g., Kinaxis, IBP), ERP systems (e.g., SAP ECC or S/4HANA), and a global business environment is important. The role also requires excellent communication and the ability to build strong cross-functional relationships across regions.

Shift time - US Time Zone

Responsibilities:

Team Leadership

• Experience and developing teams; given this will be a new team experience in building and supporting teams as they grow would be highly valued. 

• Experience in handling and measuring performance and conducting employee performance reviews  

• Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. 

• Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. 

• Skilled at providing feedback and ongoing coaching their teams.

Demand Planning

• Extensive Demand Planning experience (ideally gained in an international environment) and its integration in the end-to-end Sales and Operations Planning cycle.

• Strong technical expertise with forecasting and planning software (eg. Kinaxis or IBP) and an understanding of Enterprise Resource Planning (ERP) systems; accustomed to using tools for efficient data management and analytics.

• Adept at building consensus and able to demonstrate strong influencing and negotiation skills given the critical need to integrate demand plans into broader business plans.

• Analytical attitude that proactively supports the wider planning organization with regular insights on demand trends, seasonality, and risks to improve planning and forecasting accuracy.

Education:

• Bachelor’s degree or equivalent experience in Supply Chain Management, Logistics, Business Administration, or a related field.

Professional Experience:

• A shown experience of 5 years in being responsible for the Sales & Operations Planning function, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand through to supply and inventory planning. The role holder must be an expert user of digital planning tools (such as Kinaxis Maestro or IBP).

Requirements:

• Experience to lead, empower and form team of planning professionals (ideally within a global environment) including performance management and fostering an open, inclusive and supportive work environment.

• Prior line management experience is important for this position.

• Experience in performance management, including setting objectives, providing feedback and conducting performance reviews.

• Ability to resolve conflicts, develop collaboration and create a positive working environment.

• Shown experience in Demand planning and a clear understanding of its integration in the S&OP cycle.

• Strong analytical and problem-solving skills with a clear ability to analyse data and identify trends

• Excellent Communication and Interpersonal skills being able to connect with partners and colleagues at all levels, and to work efficiently with a diverse set of customers across different functional and regional teams.

• Proficient in Digital Planning tools (Kinaxis) and ERP systems (SAP ECC, S4 Hana)

• Commitment to continuous improvement and fostering a collaborative team culture.

• Curious approach that is focused on problem-solving and finding solutions using data and analytics to enable the business to grow and evolve.

• Good coaching and mentoring skills to enhance team members’ capabilities and to support the growing team in Pune.

• Experience with recruiting and onboarding teams (desirable).

Travel Requirement

Relocation Assistance:

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Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.