Delivery Planner [T500-24211]

Talent500 is hiring for one of its clients.

About Infinite Electronics:

Infinite Electronics is a global manufacturer of high-performance connectivity solutions, serving customers across a wide range of industries. With deep engineering expertise and a focus on precision-built components and assemblies, the company partners closely with customers to address complex, real-world challenges and accelerate product innovation.

About Infinite India (GCC):

• Infinite is establishing its India Global Capability Center (GCC) in Pune to expand its engineering, digital, and customer service capabilities. This center will play an important role in supporting mission-critical initiatives while working in close collaboration with global stakeholders.
• This is an opportunity to be part of the early team shaping how the center operates influencing technology standards, scalable processes, and collaborative ways of working from the outset. Located at Mont Clare, Baner, the center provides a modern work environment designed to foster collaboration, innovation, and long-term career growth.
• This is a unique opportunity to grow alongside a center that is being built with long-term capability and excellence in mind.

Why Join:

• Build from the start Be part of the early team shaping foundational systems, standards, and ways of working
• Global exposure Collaborate directly with international stakeholders on impactful engineering and digital initiatives.
• Modern environment, long-term growth Work from a state-of-the-art office in Baner, Pune, and grow your career within a center designed for sustained capability expansion.
• Built with intent The India GCC is being developed with a strong focus on capability, ownership, and long-term excellence

Role Purpose:

You will manage the daily operations of the Delivery Planning function including purchase order delivery management. You will have direct responsibility for managing Supply Chains service strategies while maximizing process efficiencies and functional productivity.

Responsibilities:

• Ensure stock availability by using proper delivery planning policies and service strategies.
• Acknowledge purchase orders and updates delivery information in ERP systems.
• Proactively communicate delivery issues in a manner to support and improve customer experience
• Work together with Sales and Suppliers to execute order expedites.
• Identify service opportunities that enhance the customer experience and ensure on-time delivery performance to customers and from supplier partners.
• Sustain market leading service levels that leverage automated solutions for scalability of real-time purchase order delivery information from Supplier Partners.
• Review MRP planning exception reports weekly and acts to pull-in, push-out or cancel excessive scheduled receipts with supplier where appropriate.
• Participate in company training programs when applicable.
• Perform other duties related to delivery management or non-inventory related tasks as assigned by Supply Chain Management

Education and Experience:

• 3+ years in a supply chain, operations or customer service-related role.
• Exhibits strong customer service and is dedicated to meeting the expectations and requirements of internal and external customers.
• Can effectively communicate (verbal, written and listening).
• Must have strong teamwork and organizational skills
• Managing through systems by implementing best practices.
• Knows how to set priorities and can quickly zero in on what is critical.
• Sets objectives and goals through effective planning and accurately scopes out length and difficulty of tasks/projects.

Preferred Qualifications:

• Bachelors degree in business or a related field; or equivalent combination of education and experience.
• 3+ years of customer services experience in a highly transactional and demanding environment.
• This role requires flexibility to work in US and UK shifts on a rotational basis, in alignment with global business requirements.

Equal Employment Opportunity:

Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.