Delivery Manager
HCL
7 - 12 years
Madurai
Posted: 11/19/2024
Job Description
Job description:
Manage Service Delivery of an engagement with 100 resources. Should be a go-getter, and must take proactive initiatives in managing end-to-end delivery. Must be a People Manager, leading the team from the front. Must have excellent communication & negotiation skills to deal with customer & employees. Should have ability to push back. Assertive communication is a must.
- Raising risks, issues and escalation to senior management and customer
- Co-ordination with On-Site Engineers and attending customer calls
- To create all quality documents, collect metrics data and conducting Audits. To perform Value creation and KM activities.
- To create project plans and keep track of schedule for on time delivery as per the defined quality standards
- To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents
About Company
HCL Technologies, founded in 1976 by Shiv Nadar and headquartered in Noida, India, is a global leader in IT services and consulting. With a presence in over 50 countries and more than 225,000 employees, HCL provides a wide range of services, including IT and business solutions, engineering, R&D, cloud services, and digital transformation. The company caters to diverse industries like banking, healthcare, telecommunications, and manufacturing. Known for its Employee First philosophy, HCL emphasizes innovation, talent development, and customer-centric solutions, making it a key player in the global technology landscape with annual revenues exceeding $12 billion.
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