Delivery Manager
Accenture in India
5 - 10 years
Mumbai
Posted: 23/12/2025
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Job Description
Job Title Quality Auditing Manager (Trust & Safety)
Experience: 1318 Years
Location: Mumbai
Role and Responsibilities
- Quality & Operational Leadership Drive governance across workflows through deep audits, data-driven evaluations, and continuous improvement to ensure highest policy compliance and operational accuracy.
- Strategic & Stakeholder Management Align with senior leadership (client & Accenture) to influence business decisions, communicate recommendations, and support near-term and long-term strategic objectives.
- Decision-Making & Ownership Operate autonomously in designing audit processes, solving complex quality issues, and implementing solutions that significantly impact daily operational performance.
- People & Culture Leadership Lead large teams or critical workstreams, strengthen collaboration and performance, and build resilience and readiness in a high-pressure Trust & Safety environment with strong wellness support programs.
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