Delivery Manager - IT

Job Description:

Qualifications:

Job Requirements

• RPA Program Delivery using UiPath and other technologies like Python, AI / ML
• Governance of Projects thought out the RPA project life cycle
• Create Business case with Cost Benefits Analysis of Annual ROI as well as long term ROI of the projects
• Identification, communication, monitoring and mitigation of the Risks / Challenges for the projects and review with process Stakeholders
• Management of Projects in as per Agile – SAFe / Kanban approaches  using Jira Board
• Managing delivery team of 10 – 15
• Understanding of The ITIL process and handling the Change / Release management of the UiPath package releases
• Simultaneous management of multiple projects with various Business Units
• Management of Support Processes (Incident Management, Change management & Problem management)
• Represent the team at the leadership review meetings on RPA projects & other automation projects
• Ingestion of new Automation technologies in the team

Expected Profile

• Overall, 12 - 15 Years of IT experience in that minimum 5+ years of Project Management experience with IT RPA Projects delivery.
• Sound knowledge of RPA - UiPath Platform and its usage in Insurance domain with Process Optimization ideas.
• Should have experience in cross team co-ordination skills – ability to interact with multiple project stakeholders including external testing team to achieve project success
• Should have technical understanding of how the different multiple technologies can ease out the process automation to integrate using UiPath.
• Strong communication skills – Written and Oral.  Role requires drafting various reports & periodic email communication with project stakeholders
• Ability to address and resolve project challenges / risks in an effective and timely manner to the satisfaction of all stakeholders
• Should be able to use Jira / Kanban Boards, Project reporting as required project metrics.
• Should have Strong UiPath technical & analytical skills with problem-solving capabilities by analyzing the Bot report from production for Bot runs
• Capability and skills to drive development team to agree and follow the industry best practices and provide sign off for the production releases.
• Should be worked with stakeholders to identify the root-cause & figure out solution / approaches for implementation on any Production bot outages or defects
• ITIL / SAFe / PM certification would be an additional advantage

Location:

This position can be based in any of the following locations: