Delivery Head – Telecom Core Networks & Applications

Job Title: Delivery Head Telecom Core Networks & Applications

Location: India Chennai/Bangalore or Noida

Role Summary:

The Delivery Head is responsible for leading end-to-end delivery of Core & Applications telecom solutions and services for global clients. This role ensures operational excellence, customer satisfaction, and profitability while driving innovation and transformation in alignment with organizational strategy.

Key Responsibilities:

• Delivery Leadership:
• Oversee large-scale telecom programs and projects across multiple geographies with circa team of 2,000+ headcount
• Ensure timely, quality delivery of OEM products and services to their end customers which includes the worlds largest CSPs
• Leverage position to grow Infinite sales pipeline in this sector.
• Strategic Planning & Governance:
• Continuously improve delivery strategy aligned with business objectives.
• Establish governance frameworks, KPIs, and reporting mechanisms.
• Build strong relationships with clients, partners, and internal leadership.
• Manage escalations and ensure proactive communication.
• Operational Excellence:
• Drive transformation, resource optimization, cost control, and process improvements to drive optimal productivity & efficiency
• Implement risk management strategies and ensure compliance with SLAs.
• Lead and mentor cross-functional teams, fostering a high-performance culture.
• Develop talent pipelines and succession planning.
• Financial Management:
• Own P&L for delivery operations, ensuring profitability and growth.
• Monitor budgets and implement cost-saving initiatives.
• Innovation & Transformation:
• Champion digital transformation initiatives leveraging AI, automation, and analytics.
• Drive continuous improvement and customer-centric delivery models.

Required Skills & Competencies:

• Strong expertise in telecom technologies (Cloud, Core, Custom Apps development, Charging & Mediation, 4G/5G, OSS/BSS, network architecture).
• Proven track record in program management and global delivery leadership .
• Excellent stakeholder management , negotiation , and communication skills .
• Deep understanding of risk management , quality assurance , and process optimization .

Ability to lead large, diverse teams and manage multi-million-dollar budgets .

Preferred Experience:

• Experience with global telecom OEMs and large-scale transformation programs.
• Exposure to digital technologies (AI, automation, cloud) in telecom delivery.

Qualifications:

• Bachelors degree in Computer Engineering/Science or related field (Masters preferred).
• 20+ years of experience in telecom delivery, with at least 5 years in a leadership role.
• Certifications in PMP , ITIL , or Agile preferred.