Delivery Head – (Design & Digital Products) -Immediate joiners preferred

Delivery Head (immediate joinees preferred)

BOMBAYDC Mumbai (Onsite)

CTC Package: 22-30L p.a.

Do you thrive on scaling excellence? Can you see the big picture while ensuring every project on the ground runs flawlessly? Can you balance people, process, performance and client relationships in a fast-moving design and technology environment?

We are looking for a Delivery Head to own the end-to-end delivery function for BOMBAYDCs digital platforms and product experiences.

You will lead a team of Project Managers, work closely with Design, Technology, Strategy, Finance and Operations leadership, and act as a senior escalation point for enterprise clients. This role sits at the intersection of delivery governance, operational excellence and leadership maturity.

What you will own

1. Delivery Leadership

Own delivery performance across multiple projects and clients

Lead and mentor 34 Project Managers and their portfolios

Establish delivery standards, frameworks and governance structures

Ensure strong planning, estimation, execution and risk management

Build a PMO culture focused on predictability and excellence

2. Client & Stakeholder Management

Act as senior escalation point for key clients

Build relationships with CXO and senior client stakeholders

Partner with Business, Design and Technology leadership on client growth

Support project scoping, commercials and renewals

Represent delivery capability in leadership and client forums

3. Operational Excellence

Drive resource planning, forecasting and utilization across teams

Work closely with Finance and Operations on margins and revenue assurance

Improve delivery efficiency through better processes and tooling

Drive adoption of Agile / hybrid delivery methodologies

Own delivery dashboards, reporting and performance metrics

4. Risk & Quality Governance

Anticipate delivery risks and resolve issues early

Protect projects from scope creep, timeline slippage and cost overruns

Ensure high standards of design, engineering and execution quality

Run retrospectives and continuous improvement cycles

5. People Leadership

Mentor Project Managers to become stronger leaders

Drive performance reviews and capability building

Build future leadership within the delivery organization

Foster a culture of ownership, accountability and empathy

What were looking for:

Experience

1015+ years in digital delivery, program management or operations

46+ years leading delivery teams or Project Management organizations

Experience in digital product environments (web, apps, platforms)

Background in agency, design-tech or product-led organizations preferred

Experience managing enterprise clients and CXO stakeholders

Commercial understanding of:

Project costing

Margins

Utilization

Billing and revenue forecasting

Skills that matter:

Delivery Governance

Program Management

Client Relationship Leadership

Financial & Commercial Acumen

Risk & Escalation Management

Process Design & Optimization

Team Leadership & Coaching

What youll work on:

• Web platforms.
• Mobile apps.
• Digital ecosystems.
• Brand experiences.
• Interactive installations.
• Products that dont exist yet.

The only common factor: disruptive thinking powered by design and technology.

Why work with us

• Global perspective
• Our team has worked across Mumbai, Barcelona, London, Stockholm and Tokyo.
• People first culture
• We invest deeply in growth, mentorship and learning.
• Purpose beyond business
• We believe design can shape a better life and a better India.

Benefits @BOMBAYDC

Flexible work policies for long commutes

Work-from-hometown program

Mental health support

Winter break and extended holidays

Caregiver leave support

Learning subsidies and mentorship

Project Excellence Awards

Want to join the force?

Apply here or write to work@bombaydc.com