Delivery – Client Servicing Executive

Delivery Client Servicing Executive

Role Summary:

Act as the face of delivery operations for clients manage relationships, expectation setting, issue resolution, and feedback loop.

Key Responsibilities

• Serve as the main point of contact for assigned clients.
• Handson with all leading affiliate panels in Impact, Rakuten, Awin, etc
• Can smoothly get the integration of the campaigns done.
• Ensure timely updates and satisfaction during delivery.
• Escalate and resolve concerns promptly.
• Coordinate internally for delivery improvements.
• Prepare client reports & conduct reviews.

Skills & Requirements

• 13 years in client servicing/operations.
• Excellent communication & relationship skills.
• Client-centric mindset and problem-solving.
• Ability to manage multiple clients simultaneously.