Data Platform SRE

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Are you ready to dive into the world of enterprise data platforms, supporting cutting-edge technologies across multi-cloud and SaaS environments? Join us as a Data Platform SRE Analyst and play a pivotal role in ensuring reliability, performance, and cost optimization for platforms like Snowflake, Looker, Alteryx, Power BI, and more. If you're eager to learn, collaborate, and grow in a fast-paced environment, this is your chance to shine.
 

How You Will Contribute:

• Perform application administration tasks, including installations, connectivity, configuration, upgrades, and patching across cloud and SaaS platforms.
• Monitor platform health, track SLAs, and resolve issues in collaboration with senior team members.
• Support automation initiatives to reduce manual effort and enable “shift-left” operational models.
• Document processes, create knowledge base articles, and develop self-service capabilities for internal users.
• Contribute to cost optimization efforts, performance tuning, audit activities, and disaster recovery testing.
• Collaborate with security, infrastructure, and governance teams to ensure compliance and reliability.
• Stay informed about rapid technical changes and emerging trends in enterprise data platforms.
   

The Must Haves:

• Bachelor’s degree in IT, Computer Science, MIS, or equivalent experience.
• At least 2 years of relevant IT experience.
• Familiarity with cloud technologies such as AWS, Azure, or GCP.
• Basic scripting skills (Python preferred).
• Hands-on experience with Windows and Linux operating systems.
• Strong problem-solving skills and willingness to work across multiple technical domains.
• Adaptable, collaborative, and eager to learn in a fast-paced enterprise environment.
   

The Assets:

• Exposure to data/analytics platforms like Snowflake, BI tools, or ETL platforms.
• Awareness of monitoring tools, automation concepts, CI/CD practices, or DevOps workflows.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.