Data Analyst

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

We are looking for a skilled and detail-oriented Data Analyst to join our team. The ideal candidate will have strong expertise in data analytics, with hands-on experience in Excel, Power BI, and ServiceNow. The role involves transforming and analyzing data, creating impactful dashboards and reports, and driving insights for business decisions.

Key Responsibilities:

1. Data Analysis: Gather, clean, and analyze large datasets from various sources to

extract meaningful insights and trends.

2. Dashboard and Report Development: Design and develop interactive dashboards,

reports, and visualizations in Power BI & ServiceNow to present data in a clear and concise manner.

3. ServiceNow Analytics: Utilize ServiceNow Reporting and Performance analytics to monitor KPIs and business performance.

4. Data Modeling: Create data models and relationships within Power BI to ensure

accurate representation of data and enable efficient analysis.

5. Requirement Gathering: Collaborate and work with stakeholders to gather requirements and translate them into actionable insights and visualizations.

6. Performance Monitoring: Monitor key performance indicators (KPIs) and metrics to

track business performance and identify areas for improvement.

7. Data Governance: Ensure data quality, integrity, and security by implementing

appropriate data governance practices and protocols.

8. Training and Support: Provide training and support to end-users on how to use developed resources effectively and help interpret the generated reports and dashboards.

9. Stay Updated: Be up to date with the latest advancements in Power BI and data analytics to continuously improve skills and stay ahead of industry trends.

Skills and qualifications

Technical Skills:

• Advance proficiency in Microsoft Excel (formulas, pivot tables, lookups, charts, macros).
• Strong working knowledge of Power BI, including Power Query, DAX, and dashboard creation.
• Experience with ServiceNow Reporting and Performance Analytics.
• Good understanding of the data modelling data structures and visualization best practices.
• SQL knowledge is a plus.

Communication Skills:

• Ability to clearly communicate data insights and technical information to non-technical stakeholders.
• Strong Collaboration skills for working with Cross Functional Teams.

Attention to detail:

• High level of accuracy in data handling, report creation and dashboard design
•  Diligence in validating and maintaining data quality across systems

Problem Solving:

• Strong analytical mindset with the ability to identify patterns, trends, and actionable insights
•  Proactive approach to resolving data related issues and optimizing reports/ dashboards

Preferred Qualifications:

• Bachelor’s degree in computer science, Data Science, Information Systems, or a related field
• Relevant certifications in Power BI, ServiceNow, or analytics tools (a plus)

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.