D365 CRM Func Lead Consultant - Enterprise Apps
Birlasoft
5 - 10 years
Pune
Posted: 23/11/2025
Getting a referral is 5x more effective than applying directly
Job Description
Area(s) of responsibility
Required Skills
- Proficiency in Sales: The candidate must have a strong understanding of sales processes and strategies, and be able to apply this knowledge to the D365 CRM platform.
- Expertise in Customer Service: The candidate should have a solid background in customer service, and be able to use D365 CRM to enhance customer relationships and satisfaction.
- Mastery of D365 Customer Engagement Apps: The candidate must be proficient in using D365 Customer Engagement Apps, and be able to leverage these tools to improve business operations.
- A Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required.
About Company
Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.
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