D365 CRM Business Analyst

Role - Business Analyst

Experience -8-14 Years relevant

Location- PAN India LTIM locations

Job Description

Experience must include creating requirement specifications based on Architecture/Design/Detailing of Processes In-depth functional knowledge of Microsoft Dynamics D365 CRM +Power platform

Microsoft D365 implementation and Azure integration experience

Possess both functional and technical expertise

Business analysis and process engineering skills a plus

Experience reviewing business needs, researching potential solutions and providing solid process and technical recommendations

Excellent communication, planning and organization skills

Ability to communicate technical aspects to non-technical shareholders.

Strong customer relationship skills

High level of initiative and accountability for deliverables and deadlines

Logical thinking skills and methodical approach to work Desired Qualifications:

Certification in Microsoft Dynamics D365

Business process consulting

Gathering 'as is' functional design specifications

Developing 'to be' functional design specifications

Gap analysis

Developing technical design specifications

Performing and/or managing conference room pilots

Performing staff & user training

Writing technical and user documentation

Project status communications with the customer and LTI management