Cyber Security Complaince:

Service request and Incident handling for Reliance Cyber Security Team
Creating service tickets.
Creating Security Assessment tasks on portal as per SOP
Ensuring Compliance status of assessments before giving Go Ahead as per Lead Review
SLA monitoring for tickets
Assigning the tickets to responsible person or team as per assessment requirements.
Preparing the service request reports on daily basis including the SLA breach reports.
Alerting team on timely closure of service request to maintain the SLA.
First level verification of compliance of ticket servers basis SOP.

Cyber Security Compliance