Customer Support Specialist

At Registerkaro, we specialise in providing comprehensive support to entrepreneurs and individuals, assisting them with essential services such as business registrations, tax filings, and navigating various legal matters. Our mission is to simplify the complexities of compliance and empower our clients to focus on what they do best-growing their businesses.

Key Responsibilities:

1. Handle customer queries and concerns via calls, emails, or chat in a timely and professional manner.

2. Identify, troubleshoot, and resolve customer problems efficiently to ensure customer satisfaction.

3. Assist clients by providing clear guidance, product information, and appropriate solutions based on their needs.

4. Maintain accurate records of customer interactions, issues, and resolutions in the system.

Qualifications

1. Graduate in any stream from a recognized university.

2. 01 year of experience in customer support or a related role (freshers may also apply).

3. Good verbal and written communication skills.

4. Ability to understand customer issues and provide effective solutions in a timely manner.