Customer Support Specialist

Company Description

Founded in 2020, Kicks Machine is Indias leading marketplace for hype and luxury products. Inspired by the Street culture across the world, Kicks Machine started with the vision to make luxury shopping convenient and hassle free.

Role Description

Kicks Machine is looking for a full-time on-site Customer Support Specialist to assist our customers with any inquiries they may have. The successful candidate will be responsible for handling customer queries via phone, email or chat, resolving customer complaints, and ensuring customer satisfaction with each interaction. The role will be based in Canal Road Road Dehradun.

Experience Required: 02 years

Location: On-site Dehradun (Kicks Machine Head Quarters- Canal Road)

Joining: Immediate or within 15 days

Salary: 2.4 2.6 LPA

Qualification: Bachelors degree in BBA or relevant experience/ education