Customer Support Intern
Doveriye
2 - 5 years
Hyderabad
Posted: 12/02/2026
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Job Description
Key Responsibilities:
- Proactively engage with customers to understand their needs and ensure satisfaction.
- Candidate need to work on both voice & non-voice process.
- Assist with onboarding new customers and provide clear, effective product training.
- Respond promptly to customer queries and resolve issues in a timely and professional manner.
- Gather and analyze customer feedback to drive product and service improvements.
- Support customer retention strategies and help reduce churn.
- Build and maintain strong, long-term customer relationships.
- Monitor customer engagement metrics and share actionable insights with the management team.
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