Customer Support Executive Voice & NON Voice

Customer Support Executive (Voice & Non-Voice)

Location: Gurugram (Onsite)

Experience: 02 Years

Salary: 15,000 40,000 per month (As per interview performance)

Job Description:

We are looking for enthusiastic and customer-focused customer support executives for both voice and non-voice processes. Freshers and candidates with up to 2 years of experience are welcome to apply.

Key Responsibilities:

Voice Process:

• Handle inbound and outbound customer calls professionally
• Resolve customer queries and complaints effectively
• Provide accurate information about products and services
• Maintain high levels of customer satisfaction

Non-Voice Process:

• Respond to customer queries via email and chat
• Provide timely and accurate resolutions
• Maintain proper documentation of customer interactions
• Ensure customer satisfaction through effective communication

Eligibility Criteria:

• Fresher or up to 2 years of experience in customer support
• Excellent communication skills (English & Hindi preferred)
• Basic computer knowledge
• Strong problem-solving and interpersonal skills
• Ability to work in a fast-paced environment

Why Join Us?

• Competitive salary package
• Growth opportunities
• Friendly work environment
• Onsite role in Gurugram