Customer Support Executive - Non-Voice/ Internation

Greetings From Teleperformance!!!

Role & Responsibilities

• Deliver high-quality, customer-focused support by resolving customer queries at the first point of contact whenever possible.
• Demonstrate confidence and ownership in handling and resolving customer requests and concerns.
• Assess customer sentiment throughout interactions and proactively escalate issues when required on behalf of the customer.
• Manage all customer communications with appropriate etiquette, professionalism, and timely responses.
• Work consistently toward achieving defined operational and performance targets.

Preferred Candidate Profile

• Excellent verbal and written communication skills.
• Graduation is mandatory.
• Typing speed of 2535 words per minute .
• Strong ability in rule-based decision making.
• Good problem-solving skills using basic math and analytical reasoning.
• Effective research skills to meet and exceed customer expectations.
• Flexible to work at Night shift.
• 5 days' work 2 days rotational split week-off.

Salary Package

• Freshers: 3 LPA
• Experienced Candidates: 3.4 LPA

How to Apply:

Interested candidates may attend a Direct walk-in interview .

Monday to Friday - 10AM to 1PM

Address: 82/30, Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu - Ambit IT park

Carry your updated resume with any govt ID proof.

Please mention Jagan HR on your resume.

Contact Person: Jagan HR

Phone: can call me during Business hours 10AM to 7PM.

Email -