Were Hiring | Customer Support Specialist

We are currently looking for passionate and customercentric professionals to join our growing team as Customer Support Specialists.

Location: Bangalore (Work from Office)

Experience: 13 Years, should have Excellent Communication with International Voice Process Experience

Notice Period: Immediate joiners / Serving notice period

Education: Bachelors degree or higher

Key Responsibilities

Work in a 247 international customer support environment with rotational shifts (5 days/week)

Handle customer queries and complaints via chat, phone, and offline communication channels

Demonstrate excellent English communication skills with empathy and clarity

Build a strong understanding of products and services to provide effective solutions

Investigate issues, identify root causes, and resolve them by following standard operating procedures

Take complete ownership of customer concerns and ensure high customer satisfaction

Contribute to delivering a productled, customerfirst experience

Desired Skills & Qualifications

- 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.

- Strong problem-solving abilities and the ability to remain composed in challenging situations.

- Ability to work with minimal supervision.

- The ability to join immediately

- Willingness to work from our office in Bangalore at Hebbal location.

- Must have experience in driving product-led experiences.

Please share below details along with updated resume to Soujanya.Veeraiahgari2@ltm.com

Full name as per Aadhar:

Current Company:

Skills Expertise:

Overall Exp:

Relevant Exp:

Notice Period:

Current Location:

Preferred Location:

Current CTC:

Expected CTC:

Holding any Offer:

Thanks,

Soujanya.

Customer Support Executive