Customer Support Executive
KAAPRO
2 - 5 years
Vadodara
Posted: 05/02/2026
Job Description
Position - Customer Support Executive
location - Vadodara, Gujarat
Experience - Experienced
Job Time - Shift Wise (Morning, afternoon and night shift)
UK Based Company
Preferred - Male & Female
Budget till 4.20 LPA
Note - Excellent With English Communication In Both Verbal and Written
What you will work on:
As our new Customer Services Representative, you will successfully provide effective and high-
quality service to our customers that will be using our system
- Promptly manage calls and queries from customers.
- Understand the customers needs & requirements and adapt accordingly while resolution.
- Resolving customer complaints and issues.
- Troubleshooting and investigate /escalate when needed.
- Ability to build strong customer relationship and rapport with colleagues
- Gain an in-depth knowledge about company products and provide technical support to
the customers / end users on the same.
The Successful Applicant Will Have
- Proven customer service experience
- Friendly and approachable personality
- Excellent (verbal & written) communication & interpersonal skills
- Willingness to learn quickly and take additional responsibilities
- Ability to work under pressure with strong problem-solving skills
- Able to work on own initiative whilst also being able to be a strong team player
- Strong IT Skills especially in Outlook, Word, Excel, Teams
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