Customer Support Executive

*Role Overview*

Dentis India Private Limited is looking for a proactive and detail-oriented Customer Support Executive to manage coordination with doctors, handle documentation, and ensure smooth follow-ups related to services, orders, and payments.

*Key Responsibilities*

Verify and manage Doctors MOUs and related documentation

Follow up with doctors regarding service-related queries

Coordinate and follow up on payment-related matters

Handle order confirmations and ensure timely processing

Maintain accurate records of interactions, orders, and follow-ups

Coordinate with internal teams to resolve issues efficiently

Ensure clear and professional communication with doctors and partners

*Required Skills & Qualifications*

1.5 2 years of experience in customer support / coordination

Strong communication skills (verbal and written)

Comfortable with follow-ups via phone, email, and WhatsApp

Good knowledge of MS Office and documentation handling

Good organizational and time-management skills

Ability to handle multiple tasks and follow up independently

*Preferred Profile*

Experience working with doctors, clinics, or healthcare-related clients (preferred, not mandatory)

Immediate or short-notice joiners preferred