Department: Creator Success Experience

Required: Relevant experience in customer support, community management, or creator relations

Location: In-office | Full-time Salary Range: 20-25K Monthly

Role Overview

As part of the Creator Success team, you'll be the primary point of contact for creators on the platform.

Your mission is to onboard, support, and empower creators to maximize their earnings and engagement

. Key Responsibilities

Onboard new creators and guide them through the platform

Build and maintain strong, long-term relationships with creators

Help creators improve their earnings and engagement metrics

Track creator performance and provide regular feedback and support

Solve day-to-day issues and act as a trusted advisor to creators

Identify opportunities to enhance the creator experience Ideal Candidate Profile

Experience: Background in customer support, community management, or creator/talent management

People-oriented: Genuinely enjoys working with people and solving their problems

Strong communicator: Clear, empathetic, and responsive

Organized: Ability to manage multiple relationships and track performance efficiently

Proactive: Takes initiative to follow up and support creators consistently

Team player: Comfortable working in a fast-paced, in-office environment

Growth mindset: Eager to learn and help others grow

High energy: Brings positivity and enthusiasm to the role What We Offer

Real ownership and impact within a growing creator ecosystem

Direct influence on creator success and platform growth

Opportunity to build meaningful relationships in the creator economy

Collaborative, energetic work environment Core Competencies We Value Across

Customer Support & Creator Relationships