Customer Support- BFSI-Non Voice- Immediate Joiner

Were Hiring | Customer Support Executive Chat Process (International BFSI)

Location: Gurugram (Work From Office)

Process: International BFSI Chat Support

Shift: 24/7 Rotational (5 Days Working | 2 Weekly Offs)

Cab Facility: Available (Within Hiring Zone)

Role Overview:

• Handle customer queries via live chat
• Manage multiple chats simultaneously
• Provide accurate support for financial products/services
• Ensure high-quality service & customer satisfaction
• Work in a fast-paced, high-volume environment

Eligibility:

Graduate / Undergraduate

Minimum 6 months BFSI experience (Mandatory)

Typing Speed: 35+ WPM

Excellent English Communication (Written & Verbal)

Ability to handle multiple chats

Interview Process:

HR Operations Versant Client Round

Ideal Candidate:

• Customer-focused mindset
• Strong multitasking skills
• Comfortable with rotational/night shifts
• Immediate joiners preferred