Customer Success Manager

Job Title

Junior Customer Success Manager B2B SaaS (Banking & Fintech)

Location:

UAE (Dubai / Abu Dhabi) Hybrid / Onsite

Experience:

13 years in Customer Success, Account Management, or B2B Client-Facing roles

(Banking / Fintech / SaaS experience preferred)

Role Overview:

We are seeking a proactive and customer-focused Junior Customer Success Manager to support and grow relationships with B2B clients across Banking, Fintech, and SaaS in the UAE market .

This role focuses on customer onboarding, adoption, retention, and value realization , working closely with Sales, Product, and Support teams to ensure customers achieve measurable outcomes from our solutions.

Key Responsibilities: