Customer Success Manager

We are hiring for a leading internet-based company with a global presence in the role of Customer success management.

Responsibilities

• Own overall relationship with assigned customer accounts
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals

Qualifications

• Bachelor's degree or equivalent experience
• Experienced in b2c account management
• Experience in customer success with team management experience of 15 plus members
• Strong written and verbal communication skills
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction