Job Description

We are looking for a Customer Success Executive to join our team and act as the primary

point of contact for our clients. The ideal candidate will ensure a smooth onboarding

experience, maintain strong client relationships, and drive customer satisfaction and

retention.

Key Responsibilities

Serve as the primary point of contact for assigned clients and manage day-to-day

communications.

Ensure successful product adoption, and address their initial queries for customers

Understand customer needs and provide timely solutions or escalate to the technical

team when required.

Maintain and track client accounts, ensuring high satisfaction and retention.

Collect feedback from customers to improve products, services, and processes.

Work closely with the sales and product teams to support customer requirements and

identify upsell opportunities.

Required Skills & Qualifications

Bachelors degree in any discipline (BBA, BCom, BE, or related fields preferred).

01 years of experience in Customer Success, Client Servicing, or Support roles.

Excellent verbal and written communication skills in English.

Strong problem-solving skills and the ability to handle customer queries effectively.

Positive attitude, team player, and willingness to learn.

Benefits:

Competitive salary.

Opportunities for professional growth and development.

A dynamic and collaborative work environment.

If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team!

Location: Chennai - Mogappair

Experience: 0-1 Year

To Apply: Send your resume to

or Whatsapp

Walkin Details

Linz Technologies CDC 3 Office

Mogappair - Chennai

Timings - 10am - 4pm (Monday - Friday)

Customer Success Executive