Customer Success Engineer

Job Tittle : Customer success engineer

Experience : 1-3 Years

We are seeking for Customer Success Engineers to join our team in Bangalore, Karnataka. This full-time role is the crucial link between providing effective technical support and fostering strong customer relationships.

Key Responsibilities Include:

• Providing first-level technical support for Microsoft Office tools, SQL Server, and basic networking/internet issues.
• Building and maintaining strong client relationships, conducting user onboarding, and providing tailored technical solutions.
• Documenting support issues and resolutions accurately.

Technical Skills:

• Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)
• Familiarity with Microsoft SQL Server
• Understanding of Networking fundamentals
• Proficiency in Internet troubleshooting
• Ability to learn new tools and technologies quickly.