Customer Success Consultant

JOB DESCRIPTION

As a Customer Success and Business Development Consultant at Tiger Analytics, you will play a fundamental role in achieving our new client acquisition and revenue growth objectives. You will be responsible for ensuring sustained business growth through planning and executing business development activities, primarily value proposition decks and full-blown proposals/RFI/RFP responses, among others. Good Understanding on Data or Analytics is required. The position offers a unique opportunity to be part of a challenging and entrepreneurial environment, with significant responsibility and an exciting career path.

EXPERTISE AND QUALIFICATIONS

Preferred 6-8 years of experience as a Customer Success/Business Development professional, preferably working in the analytics/IT services/related industries

Strong understanding of the Data Analytics concepts and ability to put together end to end technical solution based on client requirements.

Having worked in a technical delivery role with keen interest to move into sales role or have worked Presales with a background in Data Engineering or Data Science

Experience in working with Southeast Asian Market (Good to have)

Industry experience / exposure to one or more of the following: Retail / Consumer Packaged Goods / BFS/ Insurance / Travel & Tourism

Owning the end-to-end sales cycle for the leads assigned with a target driven approach

Strong research & analytical skills

Excellent written & oral communication skills

Ability to put together high impact decks, presentations, proposals

Ability to formulate & own RFI/RFP responses

Ability to put together Statement of Work/Work Orders (SOW/WO)

Build, encourage, and maintain long-term relationships with key stakeholders internally and externally

High levels of commitment, flexibility, and motivation to stay focused and win clients after reaching out to a large number of prospects

Familiarity with ZoomInfo, LinkedIn Sales Navigator, Owler, Crunchbase, etc. will be an advantage

Should be able to learn and deliver results quickly

Strong go-getter attitude and willingness to learn things on the job

MBA and B. Tech. from premier institutes

We will ensure that the compensation and title will be commensurate with the experience and skill level brought to the table.