Customer Solutions Engineer

Google

3 - 5 years

Gurugram

Posted: 22/06/2025

Job Description

Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India.

Minimum qualifications:

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

Master’s degree in Engineering, Computer Science, Business, or a related field.
Experience in an investigative role such as business intelligence, data analytics, or statistics.
Experience working with database technologies (e.g., SQL, NoSQL).
Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
Experience using machine learning and building solutions.
Experience working with systems (e.g., Linux, Unix, Windows).

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Responsibilities

Be responsible for proactively identifying and building a series of solutions and best practices at a global level to be used by Large Customer Sales (LCS) customers globally.
Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to thousands of customers globally.
Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
Experimentation with new technologies to develop solutions where existing Google products cannot help.

About Company

Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin. It is best known for its search engine but also develops products and services in areas like online advertising (Google Ads), cloud computing (Google Cloud), operating systems (Android, Chrome OS), web browsers (Chrome), and consumer electronics (Pixel devices, Nest). Google is a subsidiary of Alphabet Inc., its parent company formed in 2015. It plays a major role in shaping the internet, AI, and digital innovation globally.