Customer Service

TCS

2 - 5 years

Delhi

Posted: 02/05/2025

Job Description

Job Description
  • Profile : Team Member
  • Experience :1-5 years
  • 100% WFO and night shifts applicable by default
  • Prior International voice experience – B2B/B2C Collections.
  • Calling for payment on overdue invoices for buckets in scope
  • Doing maintenance on the account
  • Handling accounts / payment queries from accounts payable team
  • Interaction with other teams - billing, originations etc.
  • Payment application
  • Handling disputes and resolution
  • Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
  • Basic Excel based reporting and analysis on assigned inventory
  • Daily task list wrt regular TCS activities
Location
NCR
Job Function
BUSINESS PROCESS SERVICES
Role
Support Executive
Job Id
358614
Desired Skills
Customer Service | Voice
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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