Customer Service Specialist

Were Hiring | Customer Support Executive (Freshers Welcome!)

Location: Gurgaon

Work Mode: Work from Office (5 Days)

Shift: Rotational

Eligibility: UG & Graduate Freshers

Joining: Immediate joiners preferred (within 1 week)

Interview Mode: Virtual

Work Details

• 5 days working from office
• Rotational shifts
• Fast-paced, customer-focused environment

Key Responsibilities

• Providing online support to onshore and offshore customers
• Resolving customer issues using knowledge bases, tools, and reference materials
• Delivering high-quality, customer-focused service
• Assisting customers with support requests, upgrades, and information
• Ensuring first-contact resolution wherever possible
• Maintaining high customer satisfaction during every interaction

Skills Were Looking For

• Excellent communication and listening skills
• Strong communication and listening skills
• Customer-focused approach with empathy and patience
• Ability to handle sensitive customer information responsibly
• Energetic, courteous, and confident personality
• Willingness to learn and stay updated

Interested candidates can share their details here:

Contact Number: 8851380906

Email ID: Diksha.Saxena@teleperformance.com

Freshers with excellent communication skills are encouraged to apply!