Customer Service Specialist

Interested candidates please contact Dhriti- 8527282112

Role & responsibilities

What would be the roles and responsibilities

• Providing complete information about the product to the customer.
• Solving all product or service related issues of the customers.
• Preparing the Customer Service Guidelines
• Keeping a Record of the Customers
• Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate

• Should be Confident & Dynamic.
• Should have a bent towards Sales.
• Excellent interpersonal and listening skills
• Good persuasion skill.