Customer Service Specialist
HOUSE OF BEAUTY INDIA
5 - 10 years
Gurugram
Posted: 05/03/2026
Getting a referral is 5x more effective than applying directly
Job Description
Udyog Vihar, Gurgaon | Full-Time | On-Site
About UsHouse of Beauty India is a leading beauty & wellness brand known for Face Yoga techniques, skincare products, and innovative beauty tools, featured in Vogue India, Elle India, and Cosmopolitan India.
Role OverviewWe are looking for a proactive Customer Service Specialist to manage customer interactions, resolve queries, and deliver an exceptional brand experience across calls, WhatsApp, email, and social media.
Key Responsibilities- Handle customer queries, complaints & order support
- Provide product recommendations & skincare guidance
- Manage calls, WhatsApp, emails & Instagram DMs
- Ensure high customer satisfaction & retention
- Support upselling and customer engagement
- Maintain professional communication aligned with brand values
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